GET 10% OFF EACH MONTH of service for demonstrating exceptional teamwork, professionalism and cooperation when working with our team to accelerate your business (Limit 1 year enrollment).
This program was created to help you save while designing and building the framework of your customer acquisition strategy. Continued eligibility is based on elevating the standards of business and communication practices in order to maximize the impact of services.
The importance of implementing effective communication and business practices can't be understated. In order to ensure that you are receiving the MAXIMUM return on investment from our services, we hold you and your sales team to the highest standards. We regularly ask for feedback about the quality of customer service that our leads receive when they visit your store, so we know when these standards aren't being met. We require full cooperation, professionalism, communication and transparency from you and your team to ensure success and remain eligible for this program.
REQUIREMENTS:
1.) Professionalism & Customer Service - Must maintain the highest degree of professionalism and never use an aggressive approach with prospective customers. Must maintain adequate staff to deliver effective customer service and must discipline staff to prioritize customer's needs.
2.) Sales Tactics & Marketing Strategies - Must be able to guide and educate customers on purchasing decisions, must be able to redirect customers who can't find what they need, must respond to all leads within 24 hours, must adhere to optimized marketing and lead-nurturing strategies determined by our team of experts and must not change our optimized content without first filing a formal request.
3.) Accurate Accounting/Reporting of Conversions & Store Traffic - Must accurately report when prospective customers (leads) who we've sent in make a purchase from your store, must accurately track and report the number of prospective customers who visit your store but do not purchase and must complete a monthly feedback survey elucidating your overall degree satisfaction with services.
4.) Communication - Must respond to all text messages from your assigned marketing manager within 48 hours unless experiencing an emergency, must respond to all emails within 5 business days, must see through to completion any pending marketing strategy-related issues that are affecting the overall outcome of marketing services once these issues are formally identified by our experts as critical and high-priority, must complete a required monthly 15 minute FREE strategy and feedback telephone call with your assigned marketing manager, must send all inventory photos, product specifications, store policies and any material necessary to maintain an effective marketing campaign within 5 business days of receiving a formal request from your assigned marketing manager.
